Limited Warranty

This equipment has been carefully inspected and tested and is covered by limited warranty. All carts are covered by Manufactures Warranty equipment to be free of defects in materials and workmanship.
All Salesmaker brand carts are manufactured by Ferno Washington, in Wilmington, Ohio. Other carts in our line are manufactured by various manufacturers. All of our carts carry no less than a one year limited warranty.
Any Product claimed to be defective due to faulty materials or workmanship within one year after the date of purchase, will receive our prompt investigation and a fair adjustment. Obligation is limited to replacement or repair of defective components.
We cannot assume responsibility for repairs made by anyone other than an authorized Manufacturer repair center.

Repairs

Replacement parts are available from our Louisville, KY and Poway, CA facilities. Ferno Salesmaker products are serviced from 34 nationwide service branches. You can locate your nearest service center for additional information.

Field Replaceable Parts

Should your cart be in need of service, you may be able to repair it yourself if the damaged part is field replaceable (check parts list in the instruction manual). If so, you can order the part from the manufacture. If the part does not appear to be a field-replaceable item, the cart must be returned to an authorized manufactured repair facility. Please contact the manufacturer directly for details and return authorization. Please do not return any item without prior authorization. This would significantly delay work on your equipment and could result in its being misplaced or scrapped. Once returned, the repair department will contact you with an estimate before any repairs are made.

If you have any questions about cart maintenance or repairs, we will be happy to assist you. Please contact us any time.